Firefly Consulting Services has worked with 100+ B2B and B2C companies across all sizes and industries. The following is a small portion of that list. Projects have included full salesforce.com system implementations, full Eloqua system implementations, general marketing strategy or sales process consulting, and staff training and process documentation. Project length has varied from specific task-based projects that were completed over a few weeks to ongoing consulting partnerships that have lasted years.
“Kelly quickly became a valued part of our extended SFDC and Eloqua team stepping in to solve issues and anticipate our need. Her technical and business ability always deliver outstanding support.”
John Cilio, Global Manager e-Campaigns, Cigna Healthcare
“Kelly brings the unique combination of marketing experience, strategic thinking and technical aptitude in both Salesforce.com and Eloqua that helps us solve our most pressing marketing problems. She’s also wicked fast in her execution. Kelly has been an invaluable extension to our marketing team.”
Tom Petro, Senior Director-Marketing, J.D. Power
“I worked with Kelly Kandler for 4 years and was thoroughly impressed by her experience, expertise, creativity and boundless energy. Together we developed an end-to-end Oracle Eloqua marketing automation system. We had to work around significant obstacles posed by my corporate business unit structure and operations, which caused an exceedingly complex installation. Despite the challenges, we implemented a successful process across 7 lines of business in which we were able to conduct effective lead nurturing to drive ROI.”
Alan Denton, Executive Director Marketing, CSG International
“I have been incredibly fortunate to work with Kelly at various times over the last 6 years at DHL Supply Chain. Kelly has become an extension to our marketing team providing valuable insight into industry best practices as well as overall marketing automation expertise. She challenges when needed and has always executed to our expectations. I highly recommend exploring a partnership with Kelly and her team to deliver your marketing automation strategy. ”
Brandi Seich, Director Marketing Channel Innovation, DHL Supply Chain
“Kelly’s strong grasp on Marketing and Operations coupled with her technical knowledge on Salesforce and Eloqua is invaluable. She is a true asset to our organization, guiding us in completing projects and overcoming hurdles.”
Karmjeet Singh, Coleman Research Group
“Kelly helped our company establish a state-of-the-art lead pipeline from Eloqua, our marketing automation system, to Salesforce. This pipeline is critical to the success of our marketing and sales efforts. Kelly brought a lot of knowledge and experience to the project, and I would definitely recommend her to anyone that requires the help of a true professional.”
Keith Osiewicz, Senior Manager, Global Web Strategy, AB SCIEX
“I always enjoy working with Kelly because I can trust she’ll handle all the details and smooth any rough edges that I missed… and she’ll get everything done faster than I thought possible. How often do you get that?”
J. R. Boynton, Marketing Director, Center for American Progress
“Kelly has a very advanced knowledge of both Eloqua and CRM technical requirements and a unique ability to understand specific business requests to design a best practice process using these tools. Many of the of the requirements we had at Progress Software were not ‘out of the box’ and included brainstorming on best approach to solve issues like Single Sign On and custom integrations. Kelly was pivotal in the implementation of these and continued to support us long after implementation.
During our Eloqua launch, Kelly provided in depth training and documentation both onsite and via phone for a large volume of new users. Her well designed ‘checklists’ and training materials were instrumental in our smooth launch. Her many years of industry experience provided the right mix of ‘buiness sense’ and ‘technical know how’.”
Brenda Barrelle, Marketing Operations Manager, Progress Software
“I’ve had the pleasure to work with Kelly on several engagements over the past few years and I’ve always been impressed with her vast knowledge of both CRM and Marketing Automation best practices. Her knowledge isn’t limited to best practices though, as she has a unique ability to understand the technical aspects and how different systems work together. However, I think Kelly’s best asset is her ability to understand and deliver on what I’m trying to get out of each engagement no matter how difficult I get. She’s Great!!!”
Tom Kahana, Manager Marketing and Sales Operations, Trusteer
